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SMTP

SMTP facilitates the seamless exchange of emails by steering messages from a sender's email client or server towards the intended recipient's email server, ensuring precision in routing and timely delivery.

Prerequisites​

  • You need to update own email provider in your subscription.
  • Your SMTP Server must support:
    • TLS 1.0 or higher
    • LOGIN authentication

Configure SMTP​

1 Navigate to Workspace, click on Notification, and choose Email.

2 Click on +ADD PROVIDER

3 You will be directed to the New Email Provider page, where all available providers will be displayed.

SMTP

4 Choose the SMTP.

5 You will be taken to the SMTP provider configs page. To obtain the necessary configs, log into SMTP.

6 Enter your SMTP configuration details into the respective fields.

Configurations

SMTP Settings​

(*) Indicates that the action is mandatory.

AttributesDescription
*HostThis field represents the SMTP server hostname utilized for email transmission.
PortThis indicates the SMTP server port.
From Display NameThis feature enables the configuration of user-friendly email address aliases (optional). If left unset, the email clients will display the plain From email address.
*FromThis field represents the address utilized for the From SMTP-Header in outgoing emails.
Reply To Display NameThis feature allows the configuration of user-friendly email address aliases for replies (optional). If left unset, the plain Reply To email address will be displayed.
Reply ToThis field denotes the address used for the Reply-To SMTP-Header in outgoing emails (optional). If not set, the plain From email address will be used.
Envelope FromThis field denotes the Bounce Address utilized for the Return-Path SMTP-Header in outgoing emails (optional).
Enable SSLFor security reasons, especially when dealing with emails for recovering usernames and passwords, it is advisable to use SSL. This is particularly important if the _SMTP_server is on an external network. In such cases, you will likely need to modify the Port (the default SSL port is 465).
Enable Start TLSFor security reasons, especially when dealing with emails for recovering usernames and passwords, it is recommended to use TLS. This is particularly important if the SMTP server is on an external network. You will likely need to modify the Port as well (the default TLS port is 465).
Enable AuthenticationIf your SMTP server mandates authentication, click on Enable Authentication and enter the username and password. The password field can reference a value from an external vault and will not be stored in our database.

7 After providing the necessary configurations.

8 Click on TEST CONFIGURATION to ensure the configuration looks good.

Test Configurations

9 Provide email address and click on SUBMIT.

10 If everything is set up correctly, a test success email will be sent to the email address you provided earlier. Click on the SAVE button.